One Click Away

Prince George’s County Executive Rushern L. Baker III to Unveil New CountyClick 311 Call Center in Ribbon Cutting Ceremony October 3

By Suite Media

countyclickOften times, it is frustrating for residents of any city to deal with an unreliable and disjointed system when reporting non-emergencies.
But for those in Prince George’s County, this dissatisfaction is no longer a set reality. With the new CountyClick system, Prince Georgians will have two streamlined ways of reporting non-emergencies, like potholes, downed power lines and noise complaints—via the Internet and the telephone [See “Who You Gonna Call?”, Prince George’s Suite Summer Edition 2012].
While the online CountyClick system was launched this summer, Prince George’s County Executive Rushern L. Baker III will unveil the new 311 call center in Upper Marlboro in a ribbon cutting ceremony on Wednesday, October 3. The event, which begins at 10 a.m., will also serve as an open house, where attendees can tour the new CountyClick 311 call center, located on the lower level of the County Administration Building, 14741 Governor Oden Bowie Drive.
“CountyClick 311 is a one-stop location that residents can call to get answers to questions and resolve non-emergency issues,” said Baker in a press release. “311 was long overdue for our jurisdiction and I want to thank all the County agencies that heeded my call to action and worked together to streamline and bring into fruition this greatly needed service. This is an opportunity for our government to not only serve, but, most importantly, expedite matters of importance to our residents.”
Events attendees will also have the chance to meet Call Center Manager Jennifer Hawkins, as well as call center staff.
The hours of operation for the CountyClick 311 Call Center are from 7 a.m. to 7 p.m. Monday – Friday.

Photo: www.princegeorgescountymd.gov

Published on Prince George’s Suite – Wednesday, October 3, 2012 under Suite Media byline
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